Frequently Asked Questions
General Questions
Bitcoin is a candidate for the next era of global currencies.
Simply put, it works using a new technology called blockchain, which utilises theCryptography requires computers all over the world to work together to confirm transactions.
Crypto wallets include hot wallets and cold wallets, and most people use hot wallets.Different wallets are operated by different companies and you should choose one that has a better reputation.
You canCheck out the list of wallet recommendations on our website.and our wallet installation tutorials。
The market determines the price of Bitcoin, and its price changes all the time.People in different cryptocurrenciesExchange 24/7 Bitcoin TradingIn the market, supply and demand determine the price.
Cryptocurrency transactions on the blockchain are irreversible and customers should not trade with unidentified strangers. Criminals deceive them through various fabricated stories or investment schemes, enticing victims to transfer their assets into fiat or cryptocurrencies, and once the criminals have acquired the assets, the victims are unable to contact the other party.
Trading Issues
During a face-to-face transaction, you pay cash and confirm the amount, we transfer the cryptocurrency to your address and you are issued a receipt.
Transaction amount < HK$120,000: No identity verification required.
Transaction amount >= HK$120,000: You will need to provide your Hong Kong Identity Card / Valid Passport and you may need to provide address proof (latest 2 months).
Depending on the blockchain network, it usually takes 5-20 minutes to complete a transaction. However, if a blockchain congestion occurs, it can take hours to complete the transaction.
You can sell them back to us! Or you can sell them to any Bitcoin buyer on the market.
Not necessary. Cryptocurrency will be transferred directly to your cryptocurrency wallet or cryptocurrency exchange, we do not host guest cryptocurrencies.
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